NoteSono is built specifically for UK private practice. Here is what it does and how it works.
Clients book themselves into the hours you set. Sessions land in your calendar. Notes attach to the client record. Invoices build from the sessions you have actually delivered, and clients pay by card. Outcome measures come back before you sit down with someone. Your CPD counts itself against what your professional body expects.
After a session ends, speak a brief summary of what happened. NoteSono transcribes it and formats it into a structured clinical note — SOAP, DAP, BIRP, EMDR, CBT, Schema or any of 20 formats. Voice, typed summary, or photographed handwritten notes. The AI never touches the session itself — only your post-session dictation.
20 formats · Voice, type or scan · Review before saving
Book sessions directly in NoteSono. Clients receive automated 24-hour email reminders — reducing no-shows without any manual effort. Recurring sessions, cancellations and DNA are all tracked. After a session block passes, a prompt appears to write the note immediately while it is fresh.
Recurring sessions · Automated reminders · Linked to client records
When you mark a session note complete, create the invoice from it immediately — session date, duration and fee are pre-filled. Send by email directly from NoteSono. Track which invoices are outstanding, paid, or overdue, with overdue invoices flagged so you know who to follow up.
Invoice from note · Email delivery · Overdue flags · Payment tracking
Every client has a profile tracking their session history, treatment plan goals, outcome measure scores (PHQ-9, GAD-7, CORE-10), safeguarding entries, and background notes. A session prep view pulls all of this together before each appointment — last session note, active plan goals, current outcome scores — so you arrive prepared.
Treatment plans · Outcome tracking · Safeguarding log · Session prep
Log enquiries with contact details, presenting issue and priority level. When a slot opens, email the client directly from NoteSono and convert them to a full client profile with one tap. Low, medium and urgent priority groupings keep your waiting list organised without a separate spreadsheet.
Priority levels · Direct email · One-tap conversion to client
The home screen shows today's sessions from your calendar, any draft notes that need completing, and outstanding invoices awaiting payment. Revenue this month, active clients, and notes written this week are visible at a glance on desktop. Everything is live — no manual refresh required.
Today's sessions · Drafts · Outstanding invoices · Revenue
After your session ends, choose how you want to provide your clinical summary. NoteSono formats it the same way regardless.
Voice recording
Tap record and speak for 1-2 minutes. NoteSono transcribes your summary and formats it into your chosen note structure. We discard your audio once it is transcribed; our transcription provider may hold it for up to 30 days for abuse monitoring, then deletes it.
Type a summary
Prefer to type? Write a brief paragraph about the session and NoteSono formats it. Useful when you're in a quiet environment or when you want to think before you speak.
Scan handwritten notes
If you write session notes by hand, photograph them. NoteSono reads your handwriting, extracts the clinical content, and formats it into a structured note.
1-2 minutes · we discard the audio once transcribed
Write a brief paragraph
Photograph handwritten notes
Set a default format for your practice and switch on any individual note. You can reformat any existing note at any time — NoteSono regenerates it from your original summary.
SOAP
Subjective · Objective · Assessment · Plan
The most widely used format in UK private practice. Recommended for general use.
DAP
Data · Assessment · Plan
A streamlined 3-section format. Combines subjective and objective data.
BIRP
Behaviour · Intervention · Response · Plan
Structured for CBT and skill-based approaches. Details specific techniques used.
GIRP
Goal · Intervention · Response · Plan
Goal-oriented. Suited to solution-focused and structured therapeutic work.
Narrative
Free-flowing paragraphs
Continuous prose in third person. Suited to person-centred and psychodynamic work.
Brief
Line-by-line format
Concise. Key points on separate lines. For straightforward sessions.
Intake
5 sections
Full intake assessment. Presenting issues, history, risk, goals, agreed plan.
Discharge Summary
7 sections
Documents planned ending, progress, outcomes, and recommendations.
Risk Assessment
6 sections
Formal risk documentation with risk level, protective factors, and actions.
Formulation
Presenting Problem · Predisposing · Precipitating · Perpetuating · Protective · Integrative Statement
The 5Ps framework in standard use across UK clinical psychology, closing with your own integrative statement.
Psychodynamic
Presenting Focus · Themes & Material · Affect · Therapeutic Relationship · Defences · Interventions · Risk · Plan
Records the material, the relationship and the defences. Your formulation is recorded only if you write it.
Integrative
Presenting Focus · Areas Explored · Approach Drawn On · Interventions · Client Response · Risk · Plan
Records which approaches you drew on in the session, rather than assuming a single modality.
Supervision Note
5 sections
Records clinical supervision with case material, reflections, learning points.
Person-Centred
Presenting Issue · Areas Explored · Strategies & Interventions · Risk · Agreed
Built to the structure a counsellor specified, rather than our idea of one.
Couples Therapy
6 sections
Specialist format. Uses Partner A/B. Includes domestic safety screening.
Family Therapy
7 sections
Systemic format. Describes members by role only. Safeguarding section included.
Group Therapy
Group Dynamics · Themes Explored · Interventions · Individual Progress · Plan
Records group process alongside how each member progressed within it.
EMDR
Target Memory · SUD · Negative Cognition · Positive Cognition · VOC · Processing · Body Scan · Plan
Full EMDR protocol documentation, including SUD and VOC ratings across processing sets.
CBT
Situation · Automatic Thoughts · Core Beliefs · Interventions · Homework · Plan
Captures the cognitive work in the session and the homework set from it.
Schema Therapy
Schemas Identified · Modes · Coping Styles · Interventions · Plan
Records schemas and modes activated, and the interventions used with them.
NoteSono can generate a full treatment plan from your session notes. It reads your documented history with the client and produces a structured, editable plan.
Treatment plans are always clearly marked as AI-generated drafts. Your clinical judgement governs the final content.
Track validated outcome measures per client over time. NoteSono plots your scores as a line chart so you can see progress, plateaus, and deterioration at a glance.
CORE-10
Clinical Outcomes in Routine Evaluation
Score range
0–40
≤10 clinical cut-off
Developed in the UK. Standard in BACP private practice. Lower is better.
PHQ-9
Patient Health Questionnaire
Score range
0–27
0–4 minimal · 5–9 mild · 10–14 moderate · 15+ severe
Standard NHS IAPT depression screen. Widely used in UK private practice.
GAD-7
Generalised Anxiety Disorder Scale
Score range
0–21
0–4 minimal · 5–9 mild · 10–14 moderate · 15+ severe
Standard NHS IAPT anxiety screen. Validated for general anxiety disorders.
NoteSono was designed so that your clients' identifying information never enters the AI. This is not a setting — it is fundamental to how the product works.
No session recording
You record only your post-session summary. The session itself is never captured.
We do not keep your audio
We discard voice files once transcribed. Our transcription provider may hold them for up to 30 days for abuse monitoring, then deletes them.
No client names in AI
Clients are referenced by code. Names are replaced with "the client" automatically.
Built around UK GDPR
Not a US product with a GDPR page bolted on. Where your data is held is set out on our security page.
ICO registered · ZC045529
Registered with the Information Commissioner's Office. Verifiable publicly.
BACP consent template
Ready-to-use consent wording. One paragraph added to your existing contract.
7-day free trial, full access. Choose a plan when you're ready.
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