Best AI therapy notes software
for UK therapists
Here is how three common options compare on the things that matter most to UK private practitioners — data protection, consent, session privacy and price.
What UK therapists should look for
Does it record sessions?
Tools that record the therapy session process client words under UK GDPR. Tools that only process your post-session summary are significantly simpler to manage legally and ethically.
Where is data hosted?
Under UK GDPR, transferring data outside the UK requires specific safeguards. Ask where data is stored and where AI processing happens, and what covers any transfer.
ICO registration and DPA
Check whether the provider is ICO registered and will sign a data processing agreement before using any tool with client-related data.
Telling clients
BACP hasn't published specific guidance on AI clinical notes. Its Ethical Framework still applies: be open with clients about the tools you use, keep accurate records you've reviewed, and protect confidentiality. Check whether the tool provides consent wording for your client contract.
NoteSono
UK-builtOur pickFree plan; paid from £14.99/mo
Data location
EU; some AI processing outside the UK and EU
Session recording
No session recording
Note formats
20 note formats
GDPR
Built for UK GDPR · ICO registered
Consent
Client consent template included
Quill
US-basedFree (5 notes), then $20/mo
Data location
US company; ask about UK GDPR terms
Session recording
Post-session summary (no recording)
Note formats
5 formats + custom
GDPR
Built around HIPAA
Consent
Ask Quill
Upheal
InternationalFree / £29 / £69 a month
Data location
Region not stated; ask Upheal
Session recording
Records sessions; dictation also available
Note formats
13+ note types, including SOAP, DAP, BIRP and EMDR
GDPR
States GDPR compliance; offers an EU/UK DPA
Consent
Consent forms can be sent from the platform
Our recommendation for UK therapists
If you practise in UK private practice and don't want sessions recorded, NoteSono is our pick. It is built for UK private practice — ICO registered, priced in pounds, and designed so the session itself is never recorded.
Quill is an excellent product that also works from a post-session summary; it was built for the US market. Upheal records sessions, which some therapists prefer. If a tool records sessions, you'll need clients' explicit agreement and a plan for storing and deleting the audio.
Common questions
What is the best AI therapy notes software for UK therapists?
It depends on how you work. NoteSono is built for UK private practice: it is ICO registered, prices in pounds, and does not record therapy sessions — it works from your post-session summary. Quill also works from a summary and is US-based. Upheal records sessions and also offers dictation.
Which AI therapy notes tools are available in the UK?
Options UK therapists use include NoteSono (UK-built, post-session summary), Quill (US-based, post-session summary), Upheal (records sessions or takes dictation), Heidi, and the AI add-ons in practice-management systems such as WriteUpp and Jane. This page compares three of them.
Are AI therapy notes tools safe to use under UK GDPR?
It depends on the tool and how you use it. Ask where data is stored, where AI processing happens, and whether the provider signs a data processing agreement. NoteSono is ICO registered and processes only your post-session summary, not a recording of the session. Notes are stored in the EU; some AI processing uses providers outside the UK and EU under data processing terms that exclude training on your data.
Try the UK-built option
Free plan available, no card needed.
Start for free →Quill and Upheal are trademarks of their respective owners. NoteSono is not affiliated with either company. Competitor details checked October 2026.